Privacy Policy

 

The company “NEXUS FACILITY I.K.E. – Private Security Services Company”, operating under the trade name “NEXUS FACILITY I.K.E.”, having its registered seat in Pylaia, Thessaloniki, at 87 Poseidonos Street, Postal Code 57001, with VAT No. 800529653, G.E.MI. No. 12772430600, telephone number +30 2310 365436 and website https://nexusf.gr (hereinafter referred to as the “Company”), respects the privacy of natural persons and takes very seriously the need to protect their personal data.

This information notice provides any person interested in receiving the Company’s services at any Company premises and/or any visitor–user of the Company’s websites with concise, fully defined, and transparent information regarding the practices followed for the management and protection of personal data.

Contents:

  1. What is the purpose of this Policy?
  2. What are personal data?
  3. How are personal data collected?
  4. Which personal data are collected?
  5. By which principles is the processing of personal data governed by the Company?
  6. Who collects personal data and for what purpose? Are they transferred to third parties?
  7. For how long are my personal data retained?
  8. What are my rights? What can I do if I have an issue regarding the processing of my personal data?
  9. Are my data secure?
  10. How are my personal data collected and used on the Website?

–Cookies

– Google Analytics

-Links (“hyperlinks”) to other websites

-IP addresses and URLs

  1. What applies on the Company’s Website regarding children’s personal data?
  2. Updates of our Personal Data Protection Policy
  3. How to Contact Us

 

  1. What is the purpose of this Policy?

What is the purpose of this Policy?
This Policy aims to inform users about the manner in which the personal data of the Company’s customers and website users are collected, stored, used, and, where applicable, transferred, the security measures taken by the Company for the protection of personal data, the reasons and the period for which such data are stored, as well as the type of personal data collected.
It applies to any act or set of acts carried out, with or without the use of automated means, on personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, alignment or combination, restriction, erasure, or destruction.

The Company unilaterally reserves the right to update, amend, add to, or modify its services and this Policy at any time it deems necessary, without prior notice, always within the applicable legal framework and in accordance with any amendments to the prevailing personal data protection legislation.

The Company encourages all interested parties to review this Policy at regular intervals in order to stay informed of any changes made.

 

  1. What are personal data?

Personal data are any information relating to a specific natural person or a person whose identity can be identified (e.g. name, identity card number, address, etc.).
The Company will not process your personal data without your consent. However, the Company reserves the right to process your personal data to the extent permitted or required by law, and/or by a contract you have entered into with the Company, and/or by court decisions or prosecutorial orders or directives.

 

  1. How are personal data collected?

Your personal data are collected in the following ways:

(a) You provide them to us when you contact the Company in order to receive information or to enter into a service provision agreement with us (HOWEVER, AT PRESENT, THE WEBSITE DOES NOT PROVIDE THE OPTION TO CONCLUDE CONTRACTS ELECTRONICALLY), when you participate in a Company event, when you submit a job application, when you complete electronic forms or send electronic mail (“e-mail”), for the purpose of being informed about or using the services available on the Company’s website https://nexusf.gr.
You also provide your data when you communicate with us via email, telephone, or post; for example, when you contact the Company’s secretariat, you may be asked to provide personal details such as name, email address, etc.

(b) Personal data are collected during website browsing, e.g. through cookies, for website functionality and/or statistical analysis purposes (e.g. Google). In cases where your consent is required for the collection of your personal data, such consent is explicitly requested and you have the right to withdraw it at any time.

 

  1. Which personal data are collected?

In summary, the personal data collected and subject to further processing include:

Your full name and email address, when you choose to contact us through the contact form of our website (CONTACT section).

In addition to the above, technical information constituting personal data may be collected, such as the Internet Protocol (“IP”) address of your device (e.g. desktop computer, laptop, tablet, smartphone). Such technical information is used for the proper operation and performance of the websites and electronic services and is not permanently stored on the Company’s systems.

The Company may also use such information in other ways, for which you will be specifically notified at the time of collection.

 

  1. Principles governing the processing of personal dataΑπό ποιες αρχές διέπεται η επεξεργασία των προσωπικών δεδομένων από την Επιχείρηση;

The Company processes your personal data in a lawful and fair manner for clearly defined purposes as described in this Policy.The personal data processed by the Company are limited to what is strictly necessary for the achievement of these purposes, are accurate and up to date, are retained for a period determined by the processing purposes, are protected by adequate security measures, and are not transferred to countries that do not ensure an adequate level of protection.

 

  1. Who collects personal data and for what purpose? Are they transferred to third parties?

The Company will use the information you provide for the above purposes if:

  • It is necessary for the conclusion or performance of a contract to which you are a party (e.g., in order to process your payment and provide the service you have requested from the Company), or
  • We have obtained your consent, or
  • We have a legitimate interest to do so, (including legitimate interests relating to research activities, data analysis, internal administrative operations, processing and enforcement of legal claims, and conducting our business in compliance with all applicable laws and policies).

Personal data are collected and processed by authorized Company employees solely for the purposes of providing the relevant service and/or performing the contract. They are transferred only to authorized third parties bound by confidentiality obligations, where access is required in the context of service provision and/or contract performance (e.g. external accountants, server hosting providers).

Following your instruction or explicit consent, your personal data may be transferred to third parties and/or collaborating companies.

The Company expressly undertakes not to trade personal data by selling, renting, disclosing, transferring, or otherwise making them available to third parties, nor to use them for other purposes that may jeopardize your privacy, rights, or freedoms, unless required by law, court order, administrative act, or a contractual obligation necessary for the proper operation of the Company’s website and services.

Personal data may be transferred to partners or third parties acting on behalf of the Company, acknowledged as compliant with this Policy and bound by confidentiality, for further processing strictly for service provision, website functionality improvement, data management, and technical support purposes, only after the user has been duly informed and consent has been obtained.

Such third parties are contractually bound to use personal data solely for the above purposes and not to disclose them to any other third parties, unless required by law.

Processors or joint controllers to whom personal data may be transferred include:

  • Website hosting and technical support providers
  • Communication service providers (email, contact forms)
  • Statistical analysis and website optimization providers
  • Advertising and promotional service providers

Data are transferred only to the extent necessary for service provision and subject to appropriate safeguards.

 

 

  1. For how long are my personal data retained?

Personal data are retained for as long as required by the nature of the service provided or the sales contract chosen by the user, and additionally for the period required by applicable legislation.

The Company does not retain personal data for longer than necessary. Retention periods take into account the quantity, nature, and sensitivity of the data, the purposes of processing, and the possibility of achieving those purposes by other means.

The Company also considers the periods during which it may need to retain personal data in order to comply with legal obligations (e.g. tax audits) or to respond to claims and protect its lawful rights in the event of legal action (twenty-year limitation period pursuant to Articles 904 et seq. of the Greek Civil Code).

When personal data are no longer required or no lawful basis for retention exists, they are securely deleted or destroyed.

The Company also considers whether and how personal data can be minimized over time, anonymized, or pseudonymized so that they can no longer be associated with or identify you. In such cases, the Company may use them without further notice.

 

  1. What are my rights? What can I do if I have an issue regarding the processing of my personal data?

 

Α) You have the right, any time, to request information regarding which of your personal data we process, for what purposes such processing is carried out, whether such data are disclosed to third parties and to whom, as well aw any other relevant information. (Right to be informed)

Β) You also have the right to obtain, upon request and free of charge, a c;opy of your personal data. Such copy shall be provided within one (1) month from the submission of your request. This period may be extended by two (2) additional months where necessary, taking into account the complexity of the request and the number of requests. (Rigth of access)

C) Other rights granted to you under applicable personal data protection legislation include the right to request the updating and/or rectification of your data, the cessation and/or restriction of their processing, and their erasure from the Company’s systems, provided that there is no other legal obligation requiring their retention.

D) You also retain the right to data portability and/or to object to the processing of your personal data.

Any request submitted must be accompanied by appropriate proof of identity and must include the necessary information (e.g., identification of the data requiring correction), as described in the terms of use of the relevant service or the contract you have concluded with the Company. The Company may request additional information necessary to verify your identity.

The Company makes every effort to respond to your requests without undue delay and, in any case, within one (1) month from receipt. This period may be extended by two (2) additional months where necessary, taking into account the complexity of the request and the number of requests. In the event of such extension, you will be informed within one (1) month from receipt of the request regarding the extension and the reasons for the delay. If you submit your request electronically, the response shall, where possible, be provided by electronic means, unless you request otherwise (e.g., written correspondence).

You may exercise all of the above rights by submitting a written request to the following address:
17 Poseidonos Street, P.C. 57001, Thessaloniki, and/or via email at: www.nexusf.gr.
For your convenience, you may download and complete the Data Subject Rights Exercise Form here.

In any case, you have the right to lodge a complaint with the competent Hellenic Data Protection Authority (HDPA) and/or to seek judicial remedy. The Authority’s address is 1–3 Kifisias Avenue, its website is www.dpa.gr, its contact telephone number is +30 210 6475000 and fax +30 210 6475628. In the event of judicial recourse, the competent courts shall be the Courts of Thessaloniki.

 

  1. Are My Data Secure?

The Company considers the privacy of individuals whose personal data it processes to be of utmost importance and makes every possible effort to safeguard them, both in terms of confidentiality and integrity (i.e., protection against alteration, accidental destruction, etc.).

Within this framework, the Company implements all appropriate organizational and technical measures designed to protect information against loss, misuse, unauthorized access, disclosure, distortion, or destruction, and ensures the lawful and fair collection and processing of personal data, as well as their secure retention in accordance with the applicable provisions of Greek, European Union, and international law regarding the protection of individuals against the processing of personal data, as well as the decisions of the Hellenic Data Protection Authority, safeguarding the confidentiality of any information that comes to its knowledge. In particular, this Policy fully takes into account the provisions and articles of Regulation (EU) 2016/679 of the European Parliament (“General Data Protection Regulation” – “GDPR”), as well as its implementing legislation, and the Company continuously strives to ensure compliance therewith and with all other applicable data protection laws in force at any given time.

Indicatively:

I) Access to the Company’s systems is controlled by a firewall, which permits the use of specific services by users while preventing access to systems and databases containing confidential Company information.

II) Access to contact details of website visitors/users is restricted to authorized individuals bound by confidentiality obligations (authorized employees and service providers) who reasonably need to know such information in order to provide products or services or to perform their duties.

III) The Company’s website is protected by an SSL (Secure Sockets Layer) certificate. SSL is the global standard for website authentication and for encrypting data transmitted between users and web servers. An SSL-encrypted communication requires that all information transmitted between client and server be encrypted by the sending software and decrypted by the receiving software, thereby protecting personal information during transmission. Additionally, all data transmitted via SSL are protected by a mechanism that automatically verifies whether the data have been altered during transmission.

  1. How are my personal data collected and used on the Website?

Personal data are collected on the Company’s Website in the following cases:

When you request information regarding services and/or products provided by the Company through the contact form (“Contact” section).

Through the use of data collection technologies when you visit our website. In addition to the information you voluntarily provide, certain information is automatically collected through tracking technologies used from time to time, such as cookies or similar technologies (see below for further details).

For monitoring the proper functioning and improving the functionality and performance of the Website, including collection of: Internet Protocol (IP) address, browsing patterns, website usage information, browser history, geolocation data, HTTP protocol data, etc. Such data are retained in aggregated form so that user identification is not feasible to the extent possible.

By browsing our Website, cookies collect information from your computer, including technical information such as your Internet Protocol (IP) address, your operating system, the type and version of your browser, your referring website, as well as information relating to your purchasing preferences, the products you have viewed or searched for, and your activity on our Website.
If you are a user of a wireless network and access the Internet through your mobile phone or other devices, you should contact your service provider to determine whether they collect any of your personal information.

 

The above collection and processing are carried out exclusively for:

Statistical analysis of Website traffic and usage;

Meeting user requirements and direct communication for the purpose of informing users about new services and products (where consent has been provided).

Any further disclosure to cooperating third parties shall occur only upon request of the visitors/users themselves. User consent is explicitly requested after being informed of the purposes and legal basis of processing and constitutes a fundamental prerequisite for any processing or transfer of personal data.

 

What Are Cookies & Internet Tags?

Our Website uses only necessary/functional cookies.

The Company maintains a strict policy regarding the protection of the privacy of visitors to the website https://nexusf.gr. Through this notice, we provide further information on how we use “cookies” and any other automated means in order to collect specific information relating to visitors to our Website, such as the number of visitors accessing our Website through any browser and device used. By collecting such information, we are able to better tailor our Website and advertising to our visitors.

Cookies and Other Automated Means for Data Collection
Cookies
Cookies are small data files stored in your computer’s browser. Websites can only access the cookies that they have stored on your device. Each website that you have accepted to store cookies in your browser may access only its own cookies and not cookies originating from other websites.

IP Addresses and URLs

An IP address is a unique identifier used by certain electronic devices to identify and communicate with one another over the Internet. When you visit our Website, we may view the IP address of the device you used to connect to the Internet.
We use this information to determine the general geographical location of the device and to understand from which geographic regions visitors access our Website. We may also use this information to modify the way our Website is presented in order to improve your browsing experience.
A URL (Uniform Resource Locator) is a unique identifier or address for each resource on the Internet and essentially represents the address of the webpage you are visiting. We use this information to determine which webpages receive traffic and how users navigate through our Website.

A URL (Uniform Resource Locator) is a unique identifier or address for each resource on the Internet and essentially corresponds to the address of the webpage you are visiting. We use this information in order to determine which webpages receive traffic and to understand how you navigate through our Website.

Google Analytics (GA4)

In addition to the above-mentioned cookies, our Website uses traffic statistics provided by the Google Analytics service of Google Inc., specifically the new anonymized Google Analytics service, namely GA4, which has been designed for the future of measurement and:

  • Collects website and application data in order to better understand the customer journey
  • Uses event-based data instead of session-based data
  • Includes privacy controls, such as cookieless measurement and behavioral and conversion modeling
  • Provides predictive capabilities offering insights without the need for complex modeling
  • Enables direct integrations with media platforms to facilitate actionable outcomes

For further information regarding the use of Google Analytics (GA4), please refer to:
https://support.google.com/analytics/answer/10089681?hl=el

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the data on Google’s behalf. Google will not associate your IP address with any other data held by Google.
For more details regarding Google’s Privacy Policy, please refer to:
https://policies.google.com/?hl=el
You may also disable Google Analytics by selecting the appropriate settings in your browser; however, please note that in such case you may not be able to use all functionalities of this Website.

In any event, by clicking on the location information display on our Website at https://www.phoenixfs.gr/, you may identify all cookies used as well as the duration of each. The cookies used are:
https://www.phoenixfs.gr/

  • _NID: expiration period of 18 months
  • __Secure-3PAPISID, __Secure-3PSID and __Secure-3PSIDCC for secure connections, with an expiration period of two (2) years
  • _ga: used to distinguish users, with an expiration period of two (2) years
  • _gat_gtag_UA_129352820_1 and _gid: used only for same-site connections, expiring at the end of the browsing session
  • CookieLawInfoConsent, cookielawinfo-checkbox-necessary and cookielawinfo-checkbox-non-necessary: expiration period of one (1) year
  • PHPSESSID: expires at the end of the browsing session

 

What Applies with Respect to Links (“Links” – “Hyperlinks”) to Other Websites?

The Company’s Website may contain references through hyperlinks to other websites, for the content and services of which the Company bears no responsibility whatsoever, nor does it guarantee their continuous and secure accessibility.
Under no circumstances shall the Company be deemed to endorse, adopt, or otherwise accept the content or services of such linked websites, nor shall it be considered affiliated with them in any manner.
Any issue arising from the use of the aforementioned websites shall be the sole responsibility of the respective website owner or operator.
In the case of hyperlinks directing to third-party websites, the Company shall not be responsible for the data management and personal data protection practices followed by such websites.

The Company strongly encourages users to consult the respective privacy policy of each third-party entity (e.g., search engine providers or other service providers) in order to be informed of the practices they follow for the protection of personal data.

The Company’s Website may also display material of an advertising and/or informational nature. The Company bears no liability towards visitors/users or any third party for any unlawful act or omission, inaccuracy, or failure to comply with the laws and regulations of any country or the European Union in relation to the content of such materials.
The Company is under no obligation to examine, and does not examine, the legality of the informational or advertising material displayed on the Website and, therefore, no form of liability may be attributed to it in this respect. Such responsibility lies exclusively with the advertisers, sponsors, and/or creators of the displayed advertising material.

 

  1. What Applies on the Company’s Website Regarding the Personal Data of Minors?

 

The Company and its Website are not directed to individuals under eighteen (18) years of age. Consequently, under no circumstances does the Company process personal data of minor visitors/users of its Website.

 

  1. Updates to Our Personal Data Protection Policy

This Personal Data Protection Policy may be updated periodically and without prior notice to you, in order to reflect our personal data practices.
We will post a prominent notice on our Website to inform you of any significant changes to this Personal Data Protection Policy and will indicate at the beginning of the Policy the date of the most recent update.

 

  1. How to Contact Us

If you have any questions or comments regarding this Personal Data Protection Policy, or if you wish to exercise your rights, please choose one of the following methods of communication:

Α) By sending written notice to the address of the Data Controller:

“NEXUS FACILITY I.K.E. – Private Security Services Company”

87 Poseidonos Street, P.C. 57001, Thessaloniki, Greece

B) By email at: www.nexusf.gr, accompanied by a copy of an identification document;

C) Or by calling us at: +30 2310 36 54 36

This post is also available in: Greek